Frequently Asked Questions
Everything You Need to Know
Ten years of coastal cleaning has surfaced the same questions again and again. Here are the ones we hear the most — grouped by topic so you can jump straight to what matters.
✓ Since 2015
✓ Insured
✓ Family Owned
Question not listed?
Call us directly at (949) 602-1313 or send an email to windowscleaningsanclemente@gmail.com — we reply within 2 hours during business hours.
Ask Us Anything →✓ Licensed & Insured
✓ Since 2015
✓ 14-Day Guarantee
✓ Family Owned
✓ Same-Day Quotes
Booking & Quotes
How Booking Works
How do I get a quote?
Call (949) 602-1313, email us, or fill out any quote form on the site. Most quotes are turned around by phone the same day.
How far in advance should I book?
Regular jobs get scheduled within a few days. During busy seasons (spring, before the holidays) we recommend booking 1–2 weeks out.
Do you require a deposit?
No deposits for standard residential work. Larger commercial and estate jobs may involve a small deposit — discussed up front.
What payment methods do you accept?
Cash, check, Zelle, Venmo, and major credit cards.
Services
What We Offer
What services do you offer?
Window cleaning (residential and commercial), solar panel cleaning, and gutter cleaning. All four are available anywhere in our service area.
Can I bundle services?
Yes — bundling windows with gutters or solar in the same visit is common and often saves scheduling time.
Do you work on high-rise or hard-to-reach windows?
Standard water-fed poles handle up to three stories. For anything taller or unusually placed, we assess on-site and quote accordingly.
Do you clean windows inside AND outside?
Yes. Interior and exterior glass, tracks, sills, and screens are included on every standard cleaning.
Guarantee & Insurance
Trust & Safety
What is your 14-day streak-free guarantee?
If any window streaks or spots under normal conditions within 14 days of our visit, we come back and re-clean it at no charge.
Are you licensed and insured?
Yes — fully licensed with general liability and workers’ comp. Certificate of insurance (COI) available on request for HOAs and property managers.
Are your solutions safe for pets, kids, and plants?
Yes. All products are biodegradable and non-toxic, safe around children, pets, and coastal landscaping.
What if something gets damaged?
Our insurance covers any accidental damage during a visit — we’ll document, notify you, and file a claim if needed.
Areas & Scheduling
Where and When We Work
Where do you service?
All of San Clemente plus Dana Point, San Juan Capistrano, and Laguna Niguel. See the service area page for details.
Do you charge extra for nearby cities?
No — same rates for Dana Point, San Juan Capistrano, and Laguna Niguel as inside San Clemente.
What are your hours?
Mon–Sat, 7 AM–6 PM. Sundays by appointment for larger jobs.
Do you offer recurring service?
Yes. Weekly, bi-weekly, monthly, and quarterly plans are available. Recurring accounts get priority scheduling.
Still Have Questions?
Call or email — we answer every question the same day.
📞 (949) 602-1313